Privacy Policy

Effective date: 09.23.25

This Privacy Policy describes how Portside Renewables LLC (“we”, “us”, or “our”) collects, uses, discloses, and safeguards information through our website [portsiderenewables.com] (“Website”), and through our services. By using our Website or engaging our services, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information (you provide us)

• Contact data (name, email address, phone number, physical address)

• Information about your property (location, solar‐suitability, energy usage) when you request quote/assessment

• Details relevant for financing, billing, contracting, or scheduling service

• Any other information you choose to provide (e.g. messages, feedback)

b. Automatically Collected Information
When you visit or use our Website, we may collect certain information automatically, such as:

• IP address

• Browser type, device type, operating system

• Pages you view, time spent, referring page, exit page

• Cookies and similar tracking technologies

c. Third‐Party Information
We may receive information about you from third parties, such as credit agencies, payment processors, or providers of data for verification (e.g. when doing financing, or verifying property ownership), subject to applicable laws.

2. How We Use Collected Information

We use collected information for purposes including:

• To respond to your inquiries, provide quotes/estimates, schedule services

• To design, install, repair, and monitor solar / battery / EV charger systems

• To process payments / financing, invoices

• To send updates, newsletters, marketing material (only if you consent or as permitted by law)

• To comply with legal obligations (permits, warranties, regulations)

• To improve our Website, services, content, user experience, security

3. Cookies & Tracking Technologies

We may use:

• Cookies to improve user experience (e.g. remembering your preferences)

• Analytics tools (e.g. Google Analytics) to understand how the Website is used, so we can improve it

• Third-party tracking (e.g. for marketing or advertising) — only with appropriate disclosures/consents

You may disable cookies in your browser settings, though that might limit some functionality.

4. Sharing & Disclosure of Information

We do not sell your personal information. We may share information in limited circumstances:

• With contractors, service providers, or partners needed to carry out work (e.g. solar installation subcontractors, battery suppliers, EV charger vendors)

• With financing providers, installers, or others, when necessary for services you requested

• With legal authorities if required by law or to protect our rights (e.g. in case of fraud)

• In aggregate or anonymized form, for analysis or reporting that does not identify you

5. Data Security

We implement reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no security system is perfect. We cannot guarantee absolute security of any information.

6. Data Retention

We will retain your personal information for as long as needed to fulfill the purposes for which we collected it, to comply with legal obligations, resolve disputes, enforce our policies, and for archival / backup purposes. If you request deletion and there is no legal reason to keep the data, we will delete it.

7. Your Rights

Depending on your location, you may have rights such as:

• The right to access, correct, or delete your personal information

• The right to object to or restrict certain processing (e.g. marketing)

• The right to withdraw consent, where we rely on it for processing

• The right to data portability, where applicable

To exercise your rights, please contact us as in Section 9.

8. Third-Party Links & Services

Our Website may contain links to third-party websites, plugins, or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies when you visit them.

9. Contact Information

If you have questions, complaints, or want to exercise your rights, you may contact us at:

Portside Renewables LLC
23A County Rd, Mattapoisett, MA
Phone: (401) 215-7056
Email: [insert your contact email]

10. Updates to This Privacy Policy

We may update this policy from time to time. When we do, we will post the new version on our Website, and indicate the date it becomes effective. Continued use of the Website or our services after that date means you accept the revised policy.